Run Arena

Support

Need a hand?

Email us and we'll get back to you. We read every message, bug reports and ideas included.

support@runarena.app

When is Run Arena coming out?

Soon, on iPhone. This site will link to the App Store as soon as it's live.

What do I need to play?

An iPhone running iOS 18 or later. Run Arena measures your runs with GPS and your steps, so take your phone with you when you run. Treadmill runs count too.

Do I need an account?

No. Your game lives on your phone, and Friends uses the iCloud account you're already signed in with. There's nothing to sign up for.

Can I use kilometers?

Yes. Pick miles or kilometers when you start, or change it any time in Profile › Settings.

Will my progress move to a new phone?

Yes. With iCloud on for Run Arena, your progress backs up to your private iCloud. Install Run Arena on the new phone, signed in to the same Apple Account, and it offers to restore your save. You can back up at any time from Profile › Settings › iCloud backup.

Why does Run Arena ask to use my location while the phone is locked?

So it can keep measuring your run while your phone is in your pocket. It only tracks during a run, and your location never leaves your phone. Read more in the Privacy Policy.

A real run didn't earn XP. Why?

Run Arena checks your speed and steps so that only runs on foot earn XP. When GPS is weak, like indoors or among tall buildings, it counts your steps instead. If a real run was flagged anyway, email us with the date and distance and we'll take a look.

How do I manage or cancel my subscription?

In Settings › [your name] › Subscriptions on your iPhone, or from Profile › Settings › Manage subscription in Run Arena. Subscriptions are billed and refunded by Apple; you can request a refund at reportaproblem.apple.com.

How do I delete my data?

Deleting the app removes everything on your phone. Your iCloud backup can be deleted in Settings › [your name] › iCloud › Manage Account Storage. To delete your Friends runner card, email us. The Privacy Policy has the details.